Don’t just take our word for it – view our home builder reviews & customer testimonials below to learn from a customer’s perspective.
We would like to state our appreciation for the wonderful work our Site Manager has done for us in building our home in Ringwood North. Indeed, it was not just a house by the time of handover, but a home, and as a customer, that is everything! In fact, just from photos I've posted on Facebook, a friend of mine who's an architect overseas commented that it looked very homely even though it's 'spanking new'. Apart from the great workmanship, overall quality and general tidiness of the house/building site that we've observed from start to finish which no doubt, are results of our Site Manager’s superb project management skills, professionalism and customer service. All in all, it has been a delight building with Metricon (we've been telling every one of our friends), thanks to a very capable, engaging and caring Site Manager who made it a pleasurable experience. We would recommend Metricon to anyone who's planning on building without any hesitation.
Thomas and Cecilia, Ringwood North
From our initial meeting with our Site Manager he has been professional and courteous. He has listened to our comments and questions and provided clear, concise feedback, which we are very appreciative of. During our site visits he explained the process that needs to occur to ensure that our home is built to the best of standards. He made our whole family feel welcome, even the kids, whom he interacted with perfectly to make them feel part of the process. His clear, open communication and detailed explanations have made the process of building our home a memorable experience. He is a huge asset to Metricon and thoroughly deserves all the recognition he receives. We look forward to inviting him over to see the finished product, and perhaps we can share a beer while watching the new TV in the theatre/sitting room.
Matthew and Connie, VIC
I am now happily ensconced in my lovely new home. I just keep looking around and smiling. It's a wonderful feeling to have, one that for a long time I didn't believe would be possible. There were some outstanding individuals I dealt with during the whole process though I want to reiterate my sentiments to management at Metricon Bendigo. When checking out all the possible building companies I found the Sales Consultant at the Junortoun Display the most personable, informative and helpful of all the sales people I dealt with. As the initial "face" of Metricon he created a feeling of reassurance, reliability and confidence. I also appreciated his friendly approach, neither pushy nor uninterested, unlike some of the opposition. When the building started I was dealing with another very impressive individual who kept me really well informed, carefully answered my questions and I felt was always looking out for my best interests throughout his tenure on my project.
Marcelle and I would like thank everyone at Metricon for the highly efficient manner in which our whole project was handled. In particular we would like to make mention of our project manager who was absolutely outstanding. Nothing was ever too much trouble no matter how important or trivial the request was. The sub contractors on the project where exceptional in particular the painters and carpenters who did an outstanding job. This is our second project with Metricon and I can honestly say that whilst the last one was good this was a great improvement. We look forward to the next one. We have recommended you to several other people who are building with your company at the moment.
Neville & Marcelle , VIC
We have almost completed our build with Metricon in Gymea Bay, a beautiful Phoenix design. I am writing to express our gratitude for a superb job on what is to be our dream home for many years to come. Coming into the project we had heard all the concerns from friends and family about the stresses of building and issues and pitfalls we might face. However, I can say with utmost confidence that the experience with Metricon was exceptional, right from the day we walked into the showroom at Horningsea Park to the cusp of handover this week. We have had no hesitation in recommending Metricon to friends and family who are seriously considering building. There is no doubt that building a home is a big undertaking and has its moments of stress and countless decisions. But having the Metricon team alongside us all the way has made the process much less daunting
It’s been nearly 10 months since we’ve had handover for our lovely Laguna 36 at North Manly, and we are thrilled with our new home. We love our new home, and all the finishes we have chosen to make it our own. We were very impressed with the product and choices that Metricon had on offer for their customers, and they are holding up to the grind of daily life just as we hoped they would.
We’ve had scores of compliments from friends, family and even complete strangers. We have shown many a neighbor, friend and even ‘friends of friends’ through our home that were considering Metricon as a Builder - and we know of a couple of people that have chosen to build with Metricon based on our recommendations.
Thanks again Metricon we believe in the quality of your product, we’re living in it – and we really LOVE it!
Anita & Shane, NSW
I will be settling for my beautiful Santorini home tomorrow and would like to say thank-you to all the wonderful Metricon Staff who have made the building process an enjoyable one.
You hear of horror stories when you start looking at building a new home, rarely do you hear about the good stories. My story has had a few issues with the Land Developer and my bank but the Metricon staff have been there to assist and guide us thru the problems.
Along the process my husband and I have dealt with many staff and each and every one of them have been amazing, however there are a few that stand out, whose service went over and above what I thought would be good customer relations.
A special thank-you to our wonderful Site Manager who has delivered a dream home.
Sandra & Luke Granato, Mernda
I would like to thank the whole Metricon team for a fantastic job they did with building our home. We have now been in our Metricon house for 5 months and could not be happier. From the moment we walked into the Metricon Display Home, the Metricon staff were fantastic. They were extremely accommodating with changing the design and layout of the Santorini 26 to meet our needs. The team at Studio M were just so personal and professional. The team assisted us with all of our upgrades and colours, and sent swatches to us so we could make our final decisions.
Our site manager was terrific too, any problem, whether big or small, he would call us and let us know and meet with us at the site if needed. He would also ring weekly with updates and was extremely professional.
Warren, Lakes Entrance
We moved into our brand new Metricon home a month ago and love it. The
whole building process was a breeze with somebody always happy to answer
our questions and guide us 100% of the way. The pre start team were
fantastic in helping us choose our selections and colours with us in
mind the whole time. The staff understood we had a strict budget and did
not force anything onto us. The quality of our new home is second to
none. Our independent building inspector was very impressed with our
home. We would definitely choose Metricon if we were to build again and
have been recommending them to all of our friends and family."
Luke & Kathleen, Cranbourne
Metricon’s home design simply stands out. With such a narrow block, our options were limited, however, Metricon’s Addison was the perfect fit. The sales staff were very efficient with providing customer service and the concept of the online tool, MyMetricon, is great. It gives you a level of transparency during the build process. The Site Manager was a pleasure to work with. He magically got a seemingly endless list of tasks completed in a short time frame. We could not be happier to have a beautiful and high quality double storey home completed in seven months. Despite minor hiccups during the build, we noticed Metricon acknowledged and resolved these problems swiftly. This was one of Metricon’s biggest strengths and left me a very satisfied customer.
Shu Ling, Newport, VIC
I would like to inform you of the level of service that I have received
from my Site Manager, throughout the build process of my home. From day
one, he has displayed the upmost professionalism towards the building of
my new home. He was constantly in contact with me and was always happy
to meet me onsite, on a weekly basis, at a time that suited me.
I would also like to mention the friendly and enthusiastic service
provided by both the Sales and Studio M Consultants during the earlier
stages of my dealings with Metricon. The contractual stage of the
process was stress free, whilst the Studio M team provided a level of
design advice that would be well sought after in most organisations.
A big thank you to all those people who made my experiences with
Metricon a memorable one."
Must say we have had excellent service from Metricon up to this stage
of the build. The Site Manager is excellent and easy to deal with. The
workmanship looks good and we really have no complaints at this stage of
When we started our process we heard all these bad experiences from our
friends and must say we can only commend Metricon's team on their
professional manner and customer focus. We have had only good service
and honest advice. Well done to all. We are sure the last two stages
will be an even higher standard of quality
Andrew & Liza, Point Cook, Victoria
We are four weeks away from moving into our Santorini home and we are very excited. So far, so good and we are really happy. I want to compliment the amazing staff at Metricon that go above and beyond their positions. The girls at customer service were amazing, bright, bubbly and very patient. They ensured our entire contract signing was smooth sailing, uncomplicated and fun. The construction work has been awesome and exceptionally professional. The Studio M staff were an absolute treasure, being patient, fantastic with colours and having a positive attitude. With their help and support they made our house into a home. Exciting days ahead, thank you Metricon.
Michelle, Craigieburn, VIC
Our Site Manager managed to progress our new home build at a steady and even pace. His obvious practical experience in managing the building of quality homes and his professional relationships with the various sub contractors gives us the comfort that whilst he is striving to complete the project as soon as possible, product quality cannot be compromised.
We trust that our Site Manager’s approach to looking after us as a valued customer will continue in the future. We thank him for his due diligence and support in the background.
Mun , Blackburn South, VIC
My partner and I have just recently built our home with Metricon and are ready to collect our keys next week. This was our second new home built in two years and we have found Metricon to be far more professional and less stressful than previous builders. The regular contact from out site manager and dealings with Metricon staff made the building process pleasant and swift. We definitely would recommend Metricon to our friends as this building process was not a painful one.
Carly, Bacchus Marsh, VIC
Just wanted to say a big thank you for the construction of my new home. I am very happy with the time frame and the smooth process in which the house was constructed. Also very happy with your attitude on our first meeting towards the quality and not accepting "that will do". Your attitude put me at ease
straight away. Once again a big thank you at getting me into my home before Christmas, that was a big bonus. I`m very happy with the finished product. I will definitely choose Metricon and your team again if I'm in a
position to build again! Many Thanks
Geoff, Wyndham Vale, VIC
We have been very happy with the construction phase of our new home with Metricon and this has largely been due to the association we have had with our Site Manager. From our first initial meeting, we have always found him to be pleasant mannered and willing to help wherever needed, many times doing more than was required from him. This friendly association has resulted in the process of building feel more personal that it may have been otherwise....
We needed the house ready in a quick time so that we could move in before our wedding....The fact that it has finished 6 weeks before schedule is largely due to the Site Manager’s hard work at organising the tradesmen to get the work done to schedule.....
Alex & Kelly, Golden Grove, SA
It has been an absolute pleasure dealing with Metricon and all staff involved. Everyone has been so easy to deal with and all have been absolutely superb in detailing and explaining every step to us along the way, and assisted us in several instances with fast tracking processes (in particular the demolition of our property).
Matt & Bev, Malvern East VIC
I would go out of my way to recommend Metricon to family and friends or anyone wanting to build a new home. For those who appreciate a high quality design and home would be silly to look else where.
Tony, Berwick VIC
I would have no hesitation recommending Metricon to family or friends – in fact we already have done so. We found Metricon to be extremely professional throughout the building process.
Peter & Melinda, Lyndhurst VIC
Metricon have their processes all in order and keep the customer aware of everything that is happening at every stage. We chose Metricon because of the practical floor plans they had which other builders were not offering.
Michael & Kate, Gold Coast QLD
Our sincerest thank you for a job well done and for finally getting us to the end of our building experience and into our dream home.
Craig, The Gap
Given that Metricon would have so many current projects at one time we have been very impressed with the level of courtesy and attention afforded to us and this has made the transition an enjoyable experience. All companies experience 'moments of truth' everyday and Metricon has exceeded our expectations and we trust that our thanks will be passed on to the team.
Jeremy & Susan,
The buying and building process is like a well oiled machine, with any concerns attended to promptly.
Wendy, Gold Coast QLD
We would both like to take the time to say thank you to Metricon for building us our dream home … it has turned out fantastic and we are both so happy with the result. We cannot wait to get our keys tomorrow.
Steve & Susan,
Let me compliment you on the great organisation that you have established in Melbourne. You have a fantastic marketing and delivery organisation, supported by great designs. Metricon delivers a product that looks boutique or custom built, but at little more than the "standard builder" price range.
John, The Basin VIC
Studio m have also been excellent, helping us make choosing our colours and fittings, etc simple and straight forward.
Frank, Sunshine Coast QLD
It was the quality of design, construction and finish that was important to me and Metricon certainly delivered this with our new home. We have friends that are builders who carried out our inspection and they were extremely impressed with the construction. The whole appearance and feel of our Metricon home is just awesome.
Tony & Sally, Gold Coast QLD
We found our site supervisor to be awesome at his job. We highly commend his management and people skills. His competence and efficiency gave us a sense of what to expect every step of the way. We felt that our home was as important and special to him as it was to us! He had hands on approach and interacted so well between us and his contractor’s that it allowed for a smooth flow with minimal hiccups along the way. "Our Dream Home was also our Perfect Building Experience."
Tony & Giovanna, Heidelberg Heights VIC
Any minor hiccups, which are normal in the building of a new home, were dealt with immediately and professionally. Everything we asked to be done or changed, nothing was too big of a problem. Our site supervisor was both understanding and willing to rectify any problems we came across... I have no hesitation in recommending Metricon Homes to anyone who is contemplating on building a new home.
Jimmy & Karen, Templestowe VIC
Studio m was a fun experience and everyone from Metricon we have had contact with has been extremely helpful and so easy to deal with.
Dean, Gold Coast QLD
Metricon homes have an excellent range of homes and a design that really suited our needs and allowed us to personalise the home the way we wanted it. Other display homes looked cheap in comparison. Personalising my home with a classic interior design with matching fixtures and fittings and plenty of cupboard space was very important to me.
Janice & Phillip, Brisbane QLD
On every visit, our site manager always made it his business to say hello and to explain what was happening to the build at that time. It was obvious, given the fact that he personally introduced us to all his tradespersons, that he had the utmost confidence in their ability, all of whom we believe had worked with him before on other Metricon projects. If you were ever to visit our house, you would be able to witness his confidence - the build is magnificent!
Mick & Ellen, Teesdale
Just a short note of appreciation to tell you how much we appreciated you and your teams assistance in presenting our new home to us. We did have some rough patches along the way but our concerns have been handled with courtesy and good customer service.
Paul & Marlene, Attwood
I would like to take a moment to thank you for your great work with our paper documentations and other needs along the way. I do certainly hope that you keep a most professional services with Metricon as you have certainly showed a great amount of care, respect and also tolerance towards a rather pedantic Frenchman.
Jean-Claude & Ben, Tarneit VIC
Metricon are a Triple A rating for service and once we saw inside the home at practical completion the first thing that popped into our mind was – we can really see ourselves living here in our Metricon home.
Noel & Joy, Brisbane QLD
The large expansive rooms and the open plan design were also very attractive features that helped me decide to build with Metricon. Also I found that when I added in all the extra costs that other builders were charging, I found that Metricon was also good value in terms of pricing. Friends and family have been just as impressed with our new home as we are which is nice to know.
Warren, Brisbane QLD
We came across Metricon Display Homes in Taylors Hill. We were absolutely stunned at how stylish the homes were. Most importantly we were very impressed with the Customer service provided. It's always good to walk into a company and to be greeted with such professionalism.
Steven & Thao, Berwick VIC
Thank you for taking the time to listen...and for your focus and commitment on "getting it right". You've been a blessing to work with!
Sharon, Belgrave VIC
We have been through the house many times as each tradesperson has been there and we have been very pleased with the workmanship and the professionalism of these people. We are looking forward to the (next) inspection and I am sure there will be very little that will have to be attended to at this time. It has been really interesting as we have found things but by the time we returned the next time all the faults, we thought we had found, had been rectified. Overall it has been a very pleasing experience as you promised in the first instance.
Ivan & Leonie, Blackburn VIC
We would like to take this opportunity to congratulate all the people at Metricon Homes for a job well done. You have helped turn our dream home into a reality with a minimum of fuss and with professionalism. We thank you so very much.
Rod & Helen, Gold Coast QLD
So a big thank you to all of your staff who were just wonderful. I find that credit is never given when due so I wanted to write to commend your staff on a wonderful job. We will certainly build with Metricon again and have already recommended you to the vast array of people who walk past our home and comment how fabulous it looks. I could almost have it as a display home at this rate!!
Browyn, Daisy Hill, QLD
Thank you so much for all your help & dedication you have given us since we arrived on your footstep February last year. It has been a wonderful journey & we would be referring Metricon to our family & friends. One day I hope we can show you inside our wonderful home.
Kylie & Daniel, Pakenham, VIC
As this is the third home that I have built, I was fully aware of the problems that can be experienced. I was pleasantly surprised when the building was completed ahead of schedule and on budget with no extras. More importantly the quality of construction was excellent.
Richard, Inverloch, VIC
Thank you all for your service and support in the past year. They are customer focused and of high standards. We are enjoying our new home and hope to have further dealings with Metricon in the future.
Kathy, Box Hill South, Melbourne
To all your staff we dealt with we would like to thank them for the level of service they provided us with. It was above and beyond anything we expected to experience. I haven't actually experience such excellent service from any other business I have dealt with in other aspects of my life. We are now two unofficial Metricon ambassadors who have been sharing our positive experience of building our holiday house with Metricon with our friends and work colleagues and recommending Metricon as the ultimate building company as far as we are concerned.
Michael & Carlo, Brunswick VIC
We are rapt with our home and should we ever decide to build again in the future, we will not hesitate to come back to Metricon. We have also shared our experience with all of our friends and work colleagues that Metricon builds a top quality home.
Kate & Kevin, Queensland
Metricon exceeded all of our expectations and did not let us down. In particular we put in a special commendation to our site supervisor, for his communication, attention to detail and most of all his expedience in getting the job complete before Christmas. It was nothing short of a miracle to have our home complete within six months of signing the contacts, and with a young family this has been a major benefit to us.
Dan and Amber, South Morang VIC
We recently had the pleasure of moving into our beautiful new Metricon home and we wish to thank you and your fine team of professionals, builders and tradespersons who helped to make this hom a success. Our home continues to draw a "Wow" with whomever walks through our front door and it seems to have become the gathering place for frequent neighbourly visits! Thank you so very much for allowing the long list of changes to this home. It is much appreciated and we couldn't be happier with Metricon. We plan to stay here a while but would definitely be back to Metricon for any future new builds.
Christine & Brian, Elanora QLD
We have now been in our home for eighteen months and would like to take this opportunity of complimenting you and your staff on your after sales service which has been exemplary. We have had no major issues but however small and few our issues have been they have been dealt with speedily and with utmost efficiency. If we ever built again we would have the utmost confidence in using Metricon.
Neville & Marcelle, Caulfield South